Shipping
Every Riverline Supply Co. item is printed to order. Please allow 5–7 business days for production before your order ships.
After production, U.S. delivery generally takes 4–8 business days. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, holidays, or an incomplete or incorrect shipping address.
Tracking information will be emailed when your order ships. Please allow up to 48 hours for tracking activity to update.
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an address error, email shop@riverlinesupplyco.com immediately. Address changes cannot be guaranteed after production begins.
Returns and Order Issues
Each item is printed to order specifically for you. Because we do not hold inventory, we cannot accept returns or exchanges for incorrect sizing, color selection, change of mind, or buyer preference. Please review the product photos, color options, and size chart before ordering.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at shop@riverlinesupplyco.com. Include your order number and clear photographs showing the issue. We will arrange a complimentary replacement or, when appropriate, a refund. Defective items do not need to be returned unless requested.
Orders may only be cancelled or changed before production begins. Contact us as soon as possible; cancellation cannot be guaranteed once an order has entered production.