Shipping
Each piece is made to order. Most orders are produced within 2–7 business days.
U.S. Standard shipping generally takes 2–5 business days after production. International delivery generally takes 10–30 business days, depending on the destination. Tracking is provided when your order ships.
Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, holidays, or an incomplete or incorrect shipping address. Please allow up to 48 hours for tracking activity to update.
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an address error, email shop@riverlinesupplyco.com immediately. Address changes cannot be guaranteed after production begins.
Returns and Order Issues
Each item is printed to order specifically for you. Because we do not hold inventory, we cannot accept returns or exchanges for incorrect sizing, color selection, change of mind, or buyer preference. Please review the product photos, color options, and size chart before ordering.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at shop@riverlinesupplyco.com. Include your order number and clear photographs showing the issue. We will arrange a complimentary replacement or, when appropriate, a refund. Defective items do not need to be returned unless requested.
Orders can be cancelled or changed only before production begins. Contact us within 12 hours of ordering at shop@riverlinesupplyco.com with your order number; changes and cancellations are not guaranteed once production has started.